Keeping Culture Key: Focusing on Culture Between Surveys

May 30, 2018 | 2:00 PM EDT

Sustainably improving safety culture requires ongoing attention and effort. Many organizations struggle to keep safety culture at the forefront in between safety culture surveys. Action plans are often established, filed away and forgotten. Survey data quickly becomes stale. Join Beterra for a 45-minute discussion on keeping safety culture at the forefront for leaders across the organization.

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Fireside Chat: A Conversation on Executive and Board Engagement in Culture

July 26, 2018 | 2:00 PM EDT

Strong cultures of safety require strong leadership. Over the past few years organizations including the Joint Commission, American College of Healthcare Executives (ACHE), and the Institute for Healthcare Improvement (IHI) have written at length about the role of executives and boards in leading patient safety culture. Unfortunately for many organizations, safety culture improvement is still owned by Quality and Safety Leaders. Join Beterra for a conversation about how to engage senior executives and boards in taking action to improve culture.

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IHI/NPSF 20th Annual Patient Safety Congress

May 23–25, 2018 | Boston, MA | Booth #307

The IHI/NPSF Patient Safety Congress, brings together people who are passionate about ensuring safe care equitably for all across the globe. This annual meeting is the must-attend event for committed health care professionals who continue to shape smarter, safer care for patients wherever it’s provided — from the hospital to outpatient settings to the home.
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Culture of Safety Workshop: The Joy Factor: Embracing Joy at Work to Improve Patient Safety and Ignite Passion and Productivity

June 6-7, 2018 | Chicago, IL


In the current environment, burnout is common among healthcare workers. Burnout prevalence is estimated to range from 10 to 70 percent among nurses, and more than half of American physicians have at least one sign of burnout. Healthcare burnout threatens patient safety by leading to the depersonalization of – and thus, poor interactions with – coworkers and patients. The connection between burnout and patient safety may be driven by both a lack of motivation or energy and impaired cognitive function. These can result in distraction, memory lapses and a lack of attention to detail among workers, making them easily prone to errors and putting patients in risky situations.

Leadership plays a key role in combating burnout among healthcare professionals. Yet, few organizations have the necessary tools and knowledge to create an environment of psychological safety. This workshop will provide both strategies to identify burnout in professional healthcare staff and the resources to improve safety culture.

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