3 Tips for Leveraging Internal Improvement Successes for Continued Learning

3 Tips for Leveraging Internal Improvement Successes for Continued Learning

Healthcare improvement leaders used to rely on dated survey results and expensive third-party consultants for improvement strategy, best practices, and insights—usually to confirm hunches they already had, but couldn’t prove. While surveys are still useful and necessary, consultants can take up a large chunk of an already thin-stretched improvement budget. Leaders can put the days…

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How to Build an Improvement Accountability System

How to Build an Improvement Accountability System

Healthcare improvement accountability is often lacking, making your team’s accomplishments, frustrations, and suggestions feel unnoticed or less valuable. Whether the shortcoming is due to disorganization, plan execution, lack of data and insights, or something else, it is possible to turn that around by introducing an improvement accountability system. If you want to transform your healthcare…

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Changing the Patient Safety Narrative

As with any participant of the patient safety improvement community – I often read the perspectives of Dr. Peter Pronovost with interest. Alongside some patient safety science colleagues, Pronovost recently published a World Health Organization Bulletin entitled, “Changing the narratives for patient safety.” The full post is available here. This perspective argues that the way…

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