A Closer Look at The Center for Medicare & Medicaid Services’ Proposed Patient Safety Structural Measure

Patient safety is a critical component of healthcare quality. Despite significant advancements, preventable harm remains a significant concern in healthcare settings. The Centers for Medicare & Medicaid Services (CMS) has proposed a new Patient Safety Structural Measure (PSSM) to improve patient safety in hospital settings. This new quality measure will assess how hospitals implement safety…

Beterra Health Welcomes Mike Heckman as New President

Beterra Health Welcomes Mike Heckman as New President

Beterra Health is thrilled to announce the appointment of Mike as our new President. With nearly two decades of experience in healthcare and healthcare technology, Mike brings a wealth of knowledge and expertise to the Beterra Health team. Beterra Health is committed to its mission of empowering healthcare leaders through technology. We believe that by…

The Need for Peer Supporters as Part of an Integrated Support Model

The Need for Peer Supporters as Part of an Integrated Support Model

Turnover, Burnout, and Psychological Safety: Why Peer Support is Necessary Twenty-five percent. That is how many frontline clinicians indicate that they might leave their current employer due to a lack of system support. Healthcare is experiencing turnover next only to hospitality induced by higher burnout and lower engagement. Psychological safety is at an all-time low,…

Beterra’s SafeCulture Platform expands to its 8th Country – India!

Beterra’s SafeCulture Platform expands to its 8th Country – India!

Beterra is excited to announce a new partnership with the Indian Patient Safety Organization (IPSO) based in Bangalore, India. IPSO has a strong reputation for bringing patient safety best practices, education, and awareness to the Indian healthcare system. The purpose of this partnership is to explore perceptions of patient safety culture across 10 organizations using…

3 Tips for Leveraging Internal Improvement Successes for Continued Learning

3 Tips for Leveraging Internal Improvement Successes for Continued Learning

Healthcare improvement leaders used to rely on dated survey results and expensive third-party consultants for improvement strategy, best practices, and insights—usually to confirm hunches they already had, but couldn’t prove. While surveys are still useful and necessary, consultants can take up a large chunk of an already thin-stretched improvement budget. Leaders can put the days…

“Are We There Yet?” Answering the C-Suite on Improvement Initiatives

“Are We There Yet?” Answering the C-Suite on Improvement Initiatives

With a crunch on the number of resources available for healthcare improvement and a growing list of performance goals, every healthcare organization’s senior leadership team is asking more questions about how their improvement dollars are being used and which are bearing fruitful returns for the organization. Successful safety and quality executives in this time of…

How to Build an Improvement Accountability System

How to Build an Improvement Accountability System

Healthcare improvement accountability is often lacking, making your team’s accomplishments, frustrations, and suggestions feel unnoticed or less valuable. Whether the shortcoming is due to disorganization, plan execution, lack of data and insights, or something else, it is possible to turn that around by introducing an improvement accountability system. If you want to transform your healthcare…

5 Reasons Healthcare Improvement Is So Difficult

5 Reasons Healthcare Improvement Is So Difficult

Despite being arguably the most important industry for the wellbeing of humanity, changes and improvements in healthcare seem to take the longest. If you work in healthcare, you probably know this better than anyone. Healthcare improvement advocates have ideas to make processes better, but often encounter barriers to putting their plans into action. Once these…

Why We Started Beterra

Why We Started Beterra

In September 2016, we officially “launched” Beterra and it felt strange at first since we’d actually been at this for five years, working with over 200 hospitals to help measure and improve quality and patient safety as a part of the Synensys team. Our tools were and still are, being used in seven countries to…