Exciting Update: Florida Preliminary Comparative Database Now Available!

We are thrilled to share that Beterra, in collaboration with the Florida Hospital Association (FHA), is releasing the Florida Preliminary Safety Culture Comparative Database—providing an early and comprehensive look at safety culture results across the state. This data offers valuable insights ahead of what the Florida Agency of Healthcare Administration (AHCA) will make public in the…

Beterra Client Leadership Series: Dr. Jessica Gilmore, PharmD, MPH

Advancing Quality and Safety in Rural Healthcare: A Leader’s Journey In the evolving healthcare landscape, leaders like Dr. Jessica Gilmore are not just keeping pace with change—they are driving it. As a force for patient-centered care at Hannibal Regional Health System (HRHS), Jessica’s unwavering commitment to excellence has set new standards for quality and safety…

Feature Spotlight: Introducing the State, Regional, and Special Interest Safety Culture Benchmarks in Beterra’s ACT Platform

At Beterra, we believe in empowering health systems with innovative tools to foster safety, transparency, and accountability. With the recently finalized CMS Patient Safety Structural Measures (PSSM) setting the stage for a national roadmap for a health system culture of safety, learning, transparency, and accountability, healthcare organizations face growing demands for compliance and improvement. Local…

Beterra Client Leadership Series : Jill White

A Visionary Leader in Healthcare Safety and Quality: Jill White of Baptist Health South Florida Few leaders embody the intersection of mastery in safety and quality improvement and heartfelt dedication like Jill White. As the Corporate Director of Quality, Patient Safety & Regulatory Affairs at Baptist Health South Florida, Jill has dedicated her life to…

Feature Spotlight: Introducing the Project Repository in Beterra’s ACT Platform

At Beterra, client feedback drives our innovation. Over the past year, one request has stood out among our clients: a centralized repository to help organizations manage and track all improvement projects—whether PI, QAPI, or Culture Improvement—across diverse teams, fostering shared learning throughout the organization. In response, we’re thrilled to announce the launch of the Project…

Beterra Client Leadership Series: Kristin Duncan

Healthcare Safety Leadership: Kristin Duncan’s Impact at Texas Health Resources At Texas Health Resources (THR), healthcare safety is not just a mission—it’s a daily commitment. This dedication is exemplified by leaders like Kristin Duncan, whose passion for improving patient outcomes and fostering collaboration drives meaningful change across the organization. Kristin is the Sr. Director of…

Shaping the Future with Our Clients: Beterra’s Focus on Client Centricity

At Beterra Health, client centricity is at the heart of everything we do. It shapes how we develop technology and solutions, refine our processes, and plan for the future. By always considering our clients’ needs first, we ensure that the work we do has a real impact—helping healthcare organizations achieve their goals and improve outcomes….

Beterra Health Welcomes Mark Davenport as Chief Technology Officer

Beterra Health Welcomes Mark Davenport as Chief Technology Officer

Beterra Health is excited to announce the appointment of Mark Davenport as our new Chief Technology Officer. With over 15 years of experience in healthcare and healthcare technology, Mark brings a deep well of expertise and a proven track record of success to the Beterra team. Mark has built an impressive career developing scalable products and managing IT infrastructure, security,…

A Closer Look at The Center for Medicare & Medicaid Services’ Proposed Patient Safety Structural Measure

Patient safety is a critical component of healthcare quality. Despite significant advancements, preventable harm remains a significant concern in healthcare settings. The Centers for Medicare & Medicaid Services (CMS) has proposed a new Patient Safety Structural Measure (PSSM) to improve patient safety in hospital settings. This new quality measure will assess how hospitals implement safety…

Mike Heckman

Beterra Health Welcomes Mike Heckman as New President

Beterra Health is thrilled to announce the appointment of Mike as our new President. With nearly two decades of experience in healthcare and healthcare technology, Mike brings a wealth of knowledge and expertise to the Beterra Health team. Beterra Health is committed to its mission of empowering healthcare leaders through technology. We believe that by…