At Beterra Health, client centricity is at the heart of everything we do. It shapes how we develop technology and solutions, refine our processes, and plan for the future. By always considering our clients’ needs first, we ensure that the work we do has a real impact—helping healthcare organizations achieve their goals and improve outcomes….
Beterra Health is excited to announce the appointment of Mark Davenport as our new Chief Technology Officer. With over 15 years of experience in healthcare and healthcare technology, Mark brings a deep well of expertise and a proven track record of success to the Beterra team. Mark has built an impressive career developing scalable products and managing IT infrastructure, security,…
Patient safety is a critical component of healthcare quality. Despite significant advancements, preventable harm remains a significant concern in healthcare settings. The Centers for Medicare & Medicaid Services (CMS) has proposed a new Patient Safety Structural Measure (PSSM) to improve patient safety in hospital settings. This new quality measure will assess how hospitals implement safety…
Beterra Health is thrilled to announce the appointment of Mike as our new President. With nearly two decades of experience in healthcare and healthcare technology, Mike brings a wealth of knowledge and expertise to the Beterra Health team. Beterra Health is committed to its mission of empowering healthcare leaders through technology. We believe that by…
Turnover, Burnout, and Psychological Safety: Why Peer Support is Necessary Twenty-five percent. That is how many frontline clinicians indicate that they might leave their current employer due to a lack of system support. Healthcare is experiencing turnover next only to hospitality induced by higher burnout and lower engagement. Psychological safety is at an all-time low,…
Beterra is excited to announce a new partnership with the Indian Patient Safety Organization (IPSO) based in Bangalore, India. IPSO has a strong reputation for bringing patient safety best practices, education, and awareness to the Indian healthcare system. The purpose of this partnership is to explore perceptions of patient safety culture across 10 organizations using…
Healthcare improvement leaders used to rely on dated survey results and expensive third-party consultants for improvement strategy, best practices, and insights—usually to confirm hunches they already had, but couldn’t prove. While surveys are still useful and necessary, consultants can take up a large chunk of an already thin-stretched improvement budget. Leaders can put the days…
With a crunch on the number of resources available for healthcare improvement and a growing list of performance goals, every healthcare organization’s senior leadership team is asking more questions about how their improvement dollars are being used and which are bearing fruitful returns for the organization. Successful safety and quality executives in this time of…
Healthcare improvement accountability is often lacking, making your team’s accomplishments, frustrations, and suggestions feel unnoticed or less valuable. Whether the shortcoming is due to disorganization, plan execution, lack of data and insights, or something else, it is possible to turn that around by introducing an improvement accountability system. If you want to transform your healthcare…
Despite being arguably the most important industry for the wellbeing of humanity, changes and improvements in healthcare seem to take the longest. If you work in healthcare, you probably know this better than anyone. Healthcare improvement advocates have ideas to make processes better, but often encounter barriers to putting their plans into action. Once these…