Healthcare Improvement Blog

At Beterra, we believe in empowering health systems with innovative tools to foster safety, transparency, and accountability. Beterra’s Leader Engagement Dashboard in our ACT platform provides healthcare organizations with enhanced transparency and visibility for monitoring leadership participation and ensuring progress on safety, quality, and culture improvement initiatives. Several Beterra clients have already implemented this innovative…

Building a Culture of Excellence: Lauren Faison-Clark’s Vision for Rural Healthcare In today’s dynamic healthcare environment, leaders like Lauren Faison-Clark are redefining what it means to serve communities through innovation, compassion, and resilience. As Chief Executive Officer of Doctors’ Memorial Hospital (DMH) in Perry, Florida, Lauren is not only leading a transformation but also fostering…

At Beterra, we believe in empowering health systems with innovative tools to foster safety, transparency, and accountability. Beterra’s dynamic Risk Score Dashboard transforms healthcare improvement by turning staff feedback into powerful insights for enhancing safety, quality, staff engagement, and overall organizational performance—several Beterra clients have already implemented this innovative tool and are experiencing significant value….

Empathy Meets Excellence: Mariana at Shepherd Center Mariana V. Gattegno exemplifies compassionate leadership in healthcare safety and quality at Shepherd Center, a renowned rehabilitation hospital specializing in spinal cord and brain injuries, stroke, multiple sclerosis, and other neuromuscular conditions. Shepherd Center’s commitment to fostering a safety culture and continuous improvement has significantly enhanced patient outcomes…

We are thrilled to share that Beterra, in collaboration with the Florida Hospital Association (FHA), is releasing the Florida Preliminary Safety Culture Comparative Database—providing an early and comprehensive look at safety culture results across the state. This data offers valuable insights ahead of what the Florida Agency of Healthcare Administration (AHCA) will make public in the…

Advancing Quality and Safety in Rural Healthcare: A Leader’s Journey In the evolving healthcare landscape, leaders like Dr. Jessica Gilmore are not just keeping pace with change—they are driving it. As a force for patient-centered care at Hannibal Regional Health System (HRHS), Jessica’s unwavering commitment to excellence has set new standards for quality and safety…

At Beterra, we believe in empowering health systems with innovative tools to foster safety, transparency, and accountability. With the recently finalized CMS Patient Safety Structural Measures (PSSM) setting the stage for a national roadmap for a health system culture of safety, learning, transparency, and accountability, healthcare organizations face growing demands for compliance and improvement. Local…

At Beterra, client feedback drives our innovation. Over the past year, one request has stood out among our clients: a centralized repository to help organizations manage and track all improvement projects—whether PI, QAPI, or Culture Improvement—across diverse teams, fostering shared learning throughout the organization. In response, we’re thrilled to announce the launch of the Project…

Healthcare Safety Leadership: Kristin Duncan’s Impact at Texas Health Resources At Texas Health Resources (THR), healthcare safety is not just a mission—it’s a daily commitment. This dedication is exemplified by leaders like Kristin Duncan, whose passion for improving patient outcomes and fostering collaboration drives meaningful change across the organization. Kristin is the Sr. Director of…