“Measuring the culture of patient safety is critical to our work to eliminate patient harm, reduce readmissions and sustain our improvement goals. Beterra’s analytic tool provided an easy way to survey hospital staff, increase survey responses and provide quick results to assess areas of achievement and opportunity. The staff at Beterra are great partners, extremely responsive to us and our hospitals and very knowledgeable in the field of patient safety culture. It was a key component to the work we did through the Hospital Engagement Network.”